Cookie Policy: Which Files Are Stored on Your Device and How to Change That

Most cookie notices say a great deal without telling you anything. This one names the four categories in use on these pages and on the PokieSurf Casino platform, explains what each actually does, says how long each type survives, and gives working steps for the browser you are reading this in.

If you arrived because something is misbehaving, jump ahead: unexpected logouts, a preference that will not stick or a page that reloads blank are nearly always a cookie problem.

A cookie is a small text file that a website asks your browser to store and hands back on your next visit. It holds no program, cannot read other files on your device and cannot watch what you do on unrelated sites.

What it does hold is usually a short identifier, and that identifier is how a site recognises you as the same visitor from one page to the next. It keeps a login alive between screens, and lets an analytics tool count one person reading five pages rather than five separate visitors.

Strictly necessary. These make the site work at all: keeping a session alive so a login survives the next page load, spreading traffic across servers, remembering that you have dismissed the age notice, and carrying security tokens that stop a form submission being forged. They hold nothing for marketing and cannot be switched off without breaking the site, which is why they do not wait for consent.

Performance and analytics. These count visits, measure how long a page holds attention, record how far people scroll and log errors. The output is aggregate: which pages need rewriting, which link is ignored, which browser throws a layout fault. They are not used to build an advertising profile of you.

Functionality. These remember deliberate choices: language and locale, a lighter or darker interface, a dismissed banner, a preferred sort order. Block them and the site still works, but it forgets you between visits.

Advertising and targeting. These record which campaign brought you here, whether a visit led to a signup, and how often partner networks have shown you the same message. This category is consent-based, stays off unless you allow it, and can be switched off again at any time without affecting anything else.

Cookies do not share a single expiry, which matters when deciding what to clear. Session cookies exist only while the browser is open; close the window and they are gone, taking any signed-in state with them, which is why everything security-critical belongs in this group. Persistent cookies carry a set expiry date and survive a restart: a locale preference might sit there for a year, an analytics identifier for months, an advertising cookie typically for weeks.

The split is simple: strictly necessary cookies run because the site cannot work without them, and everything else waits for your permission.

Advertising and targeting cookies are never a condition of using these pages. Decline them at the consent prompt, or change your mind later in your browser, and nothing about the content changes: no feature is withheld as a penalty. Performance and functionality cookies can be declined the same way, with the trade-offs described above. Consent is not permanent either: clearing cookies resets the prompt.

Not everything stored during your visit comes from this domain. Game software from studios such as NetEnt, BGaming or Relax Gaming sets its own cookies inside the operator's platform, and it has to: that is how a game keeps a round consistent when a connection drops mid-spin, holds your sound and speed settings, and reports a result back to the right account.

Analytics and content delivery services set the second kind, covering the measurement described above plus the networks that serve fonts, scripts and images quickly. Each provider runs under its own privacy policy, which governs their cookies alongside this page.

Cookie data is not sold, and it is not handed to unrelated companies with no part in running the site.

It is shared, in limited form, inside a verified partner network: the analytics provider processing the measurements, the game studios whose software you are running, the infrastructure providers delivering the pages, and advertising partners where you have consented to that category. Each receives only what its function requires, and none of them receives identity documents or payment details through a cookie. Anyone claiming they never share anything at all is either using no analytics or not telling you the whole story.

Every mainstream browser lets you view the cookies a site has set, delete them individually or in bulk, block one site, block all third-party cookies, or wipe everything automatically when you close the window. Private and incognito windows discard the whole set once the last window closes.

Blocking all cookies, including the strictly necessary ones, will sign you out and keep you signed out. A login cannot survive a page load without a session cookie, so a casino account becomes unusable rather than merely less personalised: sign-in loops back to the form, a cashier page may fail to open, consent prompts return on every page, and live game sessions can drop mid-round.

If your aim is to stop tracking rather than to break the site, block third-party cookies and clear cookies on exit instead. That combination removes the advertising layer and leaves the site working.

Paths below are for current desktop versions unless stated otherwise.

Google Chrome. Three-dot menu, then Settings, then Privacy and security. Open Third-party cookies to choose how much to block. To remove what is stored, return to Privacy and security, choose Delete browsing data and tick Cookies and other site data. For one site only, click the icon at the left of the address bar and open its cookies and site data.

Safari (macOS). Safari menu, then Settings, then the Privacy tab. Tick Block all cookies for the strictest setting, or use Manage Website Data to see and remove what individual sites have stored. On an iPhone or iPad, open the Settings app, find Safari (under Apps on recent iOS versions), then use Block All Cookies or Clear History and Website Data.

Mozilla Firefox. Hamburger menu, then Settings, then Privacy & Security. Enhanced Tracking Protection offers Standard, Strict and Custom, and Custom lets you pick exactly which cookies to block. Below it, Cookies and Site Data has Clear Data and Manage Data, plus a tick box that deletes cookies every time Firefox closes.

Microsoft Edge. Three-dot menu, then Settings, then Cookies and site permissions, then Manage and delete cookies and site data. Tracking prevention, with its Basic, Balanced and Strict levels, sits under Privacy, search, and services in the same menu.

On Android and iOS these options live in each browser's own settings rather than in the operating system, so the route is the browser menu, not the phone's.

When the cookies in use change, this page is republished with a new effective date rather than amended quietly. A change that materially affects what is stored, or who receives it, also triggers a fresh consent prompt on your next login.

Anything unclear here, or any question about what is stored against your account, can go to the operator's support desk by live chat or by email to [email protected], from the address your account uses. Broader questions about personal information, including access and deletion requests, are covered on the privacy policy page.